Strengths:
• Global coverage – Johnson
& Johnson has established a global presence in the cosmetics and
toiletries market, insulating it to some extent from local market
difficulties.
• Strong position in major
developed regions – the company has developed a particularly strong
position in the large North American and Western European markets.
• Strong
brands – the Johnson & Johnson portfolio contains a number of
strong brands, including Neutrogena, Listerine and, notably, Johnson's
Baby, which has established high levels of consumer trust in many
markets.
• Dominance in baby care –
Johnson & Johnson has established a geographically broad-ranging
dominance in baby care, which acts as a significant obstacle to the
development of rivals in the category.
• Strong
scientific background – the company's breadth of operations in
pharmaceuticals, OTC healthcare and medical devices/diagnostics confer
significant advantages in a cosmetics and toiletries market which is
increasingly influenced by scientific and medical developments,
including research and development synergies.
•
Decentralised operations – the company's decentralised operating
structure provides it with the capacity to respond quickly and flexibly
to changing local conditions.
• Experience
of entering emerging markets – Johnson & Johnson has a long history
of expansion into emerging markets, suggesting that it is in a good
position to exploit forecast strong growth in markets such as Eastern
Europe and Africa and the Middle East.
Weaknesses
• Lack
of central focus – the autonomy granted to different brands and
geographical divisions may lead to a loss of strategic coherence and
control.
• Cosmetics and toiletries take
a back seat – the secondary status of Johnson & Johnson's Consumer
division, compared to the flagship pharmaceutical business, may weaken
the company's position in the cosmetics and toiletries market within the
short term as competitors are able to concentrate more intensely on
development.
• Bias towards mature
markets – while it has established global coverage, Johnson &
Johnson still relies heavily on the mature developed markets of North
America and Western Europe, which jointly accounted for around 60% of
the company's cosmetics and toiletries sales in 2007. These are forecast
to be the two most sluggish regions in cosmetics and toiletries on a
global level over the 2007-2012 forecast period.
Opportunities
• Strong
growth in skin care – ageing populations and a growing concern about
ageing amongst younger consumers are set to drive strong growth in skin
care, making it the most valuable cosmetics and toiletries sector over
the forecast period. Johnson & Johnson's established strength in
skin care places it in a good position to exploit such growth.
• Expansion
of sun care – sun care, an increasingly important category for Johnson
& Johnson, is also set to witness strong growth going forward, as
rising health-consciousness underpins a greater awareness of the hazards
of over-exposure to the sun's rays.
• Increasing
demand for scientifically-orientated products – rising consumer
awareness of health issues and medical advances are set to lead to
demand for more sophisticated, scientifically-orientated products.
Johnson & Johnson's broad pharmaceutical and medical background
provides a strong platform from which to exploit such developments.
• Expansion
in China – with existing production facilities and an established
presence bolstered by the 2007 acquisition of Dabao, Johnson &
Johnson is well-positioned to roll out brands in the Chinese market,
which represents a considerable opportunity for cosmetics and toiletries
manufacturers.
• Growth in emerging
markets – ongoing urbanisation is resulting in stimuli such as rising
disposable income, more public lifestyles for women and improved
distribution infrastructures in emerging markets. With an established
foothold in many emerging markets, Johnson & Johnson is well placed
to benefit from growth in regions such as Eastern Europe and Latin
America.
• Higher purchasing power per
child – fewer children, more women in established careers when they
become parents and increasing numbers of double-income families are
raising the amount of disposable income available per child, creating
opportunities for value-adding innovation in baby care, a core category
for Johnson & Johnson.
• Buoyant
birth rate in developing countries – higher birth rates in dynamic
emerging regions give the company the opportunity to build its presence
in these markets with its strong baby care offering.
Threats
• Maturity
of core markets – mature conditions in core markets in North America
and Western Europe are set to lead to sluggish growth and expose the
company to negative factors such as increasing pricing competition,
intensified by an expanding private label offer in such regions'
sophisticated retail environments.
• Strong
local rivals in emerging markets – the emergence of strong local
competitors in key emerging regions could hinder Johnson & Johnson's
expansion in these increasingly important markets.
• Increasing
size of competitors – the increasing consolidation of the cosmetics and
toiletries industry, particularly with regards to major players such as
L'Oréal and, particularly, Procter & Gamble, puts Johnson &
Johnson increasingly in danger of being out-gunned in the market.
• Aggressive
pricing by major retailers – ongoing consolidation amongst retailers is
being spurred by aggressive pricing strategies, which particularly
target essentials such as oral hygiene products and bath and shower
products.
• Falling birth rates in
developed markets – the increasing number of women pursuing education
and employment opportunities and delaying setting up families is leading
to falling birth rates in major developed markets, resulting in a
shrinking consumer base for Johnson & Johnson's core baby care
products.
• Further distractions for the
company – the challenge of smoothly integrating the US$16.6 billion
acquisition of Pfizer Consumer Healthcare will mean that Johnson &
Johnson's already limited focus on its cosmetics and toiletries
interests will be further reduced in the short to medium term.

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